Adhering the timelines of award settlement as per rule 17(6) of the Insurance Ombudsman Rules, 2017

The Authority undertook comprehensive review of pending cases of all offices of the Insurance Ombudsman. As per the data obtained from Council for Insurance Ombudsmen, there are total of 711 Insurance Ombudsman awards that are pending for compliance, of which, 162 awards are pending for more than one year, which is rather unsatisfactory.

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