Can banks freeze a customer's account for non-compliance with Re-KYC (KYC review)?

Neither RBI on its own can direct, a partial or total freeze of Re-KYC due (non-compliant) bank account nor it can delegate such authority to any bank/branch to impose such a freeze. RBI has formally confirmed that the directions it had given in Sept 2014 were applicable before the amendment on 20th April 2018.

source https://www.caclubindia.com/articles/can-banks-freeze-customers-account-for-non-compliance-with-re-kyc-kyc-review-47660.asp