Quality Circles differ from the conventional techniques of human resource development. It works from a bottom-up approach drawing directly on the knowledge and skill at the shop floor as against a top-down approach.
source https://www.caclubindia.com/articles/quality-circles-how-it-works-47882.asp
source https://www.caclubindia.com/articles/quality-circles-how-it-works-47882.asp
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